Política de envío
Shipping Policy
Thank you for shopping with wrapease.co. Please read this Shipping Policy carefully before placing your order.
ESTIMATED DELIVERY TIME
Orders are estimated to arrive within 6–10 business days from the date the order is placed. This is an estimated timeframe and not a guaranteed delivery date.
DELAYS OUTSIDE OF OUR CONTROL
While we do our best to ensure timely delivery, wrapease.co is not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Customs clearance and processing delays;
- Courier or carrier delays, strikes, or disruptions;
- Weather conditions, natural disasters, or other force majeure events;
- Incorrect or incomplete shipping information provided by the customer; and
- Any other circumstance outside the reasonable control of wrapease.co.
If your order takes longer than the estimated 6–10 business days to arrive due to any of the above causes, this delay does not entitle the customer to a refund, return, or cancellation. Our Refund Policy (all sales final on opened/hygiene items, no returns based on delivery time) continues to apply in full regardless of shipping delays.
NO RETURNS DUE TO SHIPPING DELAYS
To be clear: delayed delivery is not considered a valid reason for a return, exchange, or refund request under any circumstances. If you are concerned about a delay, please contact us at supportwrapease@gmail.com and we will do our best to provide tracking updates and support, but this does not change our no-returns policy.
LOST PACKAGES
If your package is confirmed lost in transit by the carrier, please contact us at supportwrapease@gmail.com so we can assist you in arranging for a replacement product to be sent. This process is intended to facilitate the delivery of a new item in place of the lost package, and is handled on a case-by-case basis; it does not constitute a refund and does not override the no-returns terms described above or in our Refund Policy.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's progress.
CONTACT US
If you have any questions about this Shipping Policy, please contact us at supportwrapease@gmail.com.