Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wrapease.co (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Reply HELP for help. Msg & Data rates may apply. For more information, view our Privacy Policy and Terms of Service.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

RETURNS, REFUNDS, AND EXCHANGES — HYGIENE PRODUCT POLICY

Because our products (including compression socks/sleeves and related garments) are personal hygiene items that come into direct contact with the skin, all sales are final. For health and hygiene reasons, we do not accept returns, exchanges, or refunds under any circumstances once an order has been placed, and in particular:

• We do not accept returns or exchanges on any product where the original packaging has been opened, unsealed, or removed.
• We do not issue refunds for products that have been worn, used, or are no longer in their original, unopened condition.
• This policy applies regardless of the reason for the return request, including but not limited to change of mind, delayed delivery expectations, or dissatisfaction with the product's appearance or feel.

This policy exists to protect the health and safety of all our customers and complies with standard hygiene-product retail practices. If you believe you have received a defective or damaged item, please contact us within a reasonable time of delivery so we can review your case; approval of any exception is at our sole discretion and is not guaranteed.

SIZE AND FIT DISCLAIMER

Selecting the correct size is the sole responsibility of the customer. We provide sizing charts and guidance to help you choose the size that best fits your measurements, but we do not guarantee, and are not responsible for, the fit, comfort, or performance of the product if the size selected by the customer does not match their body measurements.

By completing your purchase, you acknowledge that:

• Size selection is made independently by you, based on the sizing information provided on the Site;
• The Company shall not be held liable for any issue arising from an incorrect size selection, including but not limited to discomfort, lack of compression effect, or general dissatisfaction with fit; and
• Requests for returns, exchanges, or refunds based solely on sizing/fit concerns will not be accepted, consistent with our hygiene product policy above.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [wrapease@gmail.com] or by mail using the details provided below:

wrapease.co [wrapease@gmail.com]